Shipping, payment & the fine print

All 50 states. Orders go out discreetly and you get a tracking number inside the Telegram bot once your payment confirms.

Most orders arrive in 2–3 business days after payment confirms. Tracking is posted to you in the bot the moment your order ships.

Yes. Plain, unbranded, smell-proof packaging — nothing on the outside hints at what's inside or who sent it. No mention of Broken Bags anywhere on the parcel.

Every order is covered by an arrival guarantee. If a package is lost in transit, message support in the bot with your order number and we'll reship it or credit your account. You're never out the money for a parcel that didn't land.

Bitcoin, Ethereum, or store credit. No card, no bank, no real name required. The bot shows you the exact amount and a one-time address at checkout — that's the only place a payment ever happens.

1. Buy a little BTC or ETH on any exchange or app (Coinbase, Cash App, Kraken — whatever you have).
2. Add your items in the bot and hit checkout. It gives you the exact amount and a payment address.
3. Send that amount from your exchange/wallet to the address.
4. The bot confirms automatically once the network clears it — usually a few minutes — then your order moves to shipping.

Stuck? Message support in the bot before sending and we'll walk you through it.

Credit sitting on your account that you can spend like cash at checkout. You earn it from the first-order bonus and from the referral program. Referral and bonus credit doesn't expire — the only exception is the first-order welcome credit, which you use within 48h of starting the bot.

Yes — $10 off your first order, applied automatically at checkout (no code needed) within 48 hours of starting the bot.

We never DM you first. We never ask for crypto up front outside the bot's checkout, and we'll never pressure you to move to a different chat.

Our only real handles are listed at brokenbags.shop/links. If anyone messages you claiming to be Broken Bags, check it against that page first — if it's not there, it's not us.

Hemp-derived products covered under the 2018 Farm Bill. By ordering you confirm you're of legal age in your state.

Yes — every customer automatically gets a referral link. Your friend gets $10 off their first order, and you earn a cut of every order they ever place — for life. No cap, no expiry.

Your rate climbs the more people you bring in:

Earnings land in your account balance. Spend it at checkout (no minimum) or cash out in BTC/ETH once you pass $25 — admin reviews and sends within 24 hours. You can also gift credit to a friend from your dashboard, which makes them your referral automatically. See the leaderboard for the top earners.